AR Manager

For our international client, with SSC, located in Gliwice, we are looking for an Accounts Receivable Manager to join our finance team and oversee the collection of payments from our customers. You will be responsible for managing accounts receivable staff, and resolving any issues related to payment processing. 

Responsibilities:

- Responsible for tracking and enforcing company policies and goals,

- Daily review of collections reports to ascertain the status of collections and outstanding balances and reduce collection cycle times,

- Supervising activities related to the recovery of overdue receivables through telephone, direct and correspondence collection for individual and corporate clients,

- Supervising restructuring and settlement activities carried out for clients,

- Creating projects aimed at optimizing costs and reducing credit provisions created on key exposures,

- Conducting recruitment and monitoring the employment process,

- Creating procedures for the department based on current needs,

- Conducting training and workshops for employees to improve their knowledge and qualifications,

- Introducing new processes in the team that influence the optimization of the team39s work,

- Preparation of reports and analyzes on the effectiveness and efficiency of undertaken activities,

- Monitoring and analyzing the results and quality of activities and their constant optimization,

- Monitoring updates accounts receivable database with new accounts or missed payments,

- Ensure all clients remain informed on their outstanding debts and deadlines,

- Provide solutions to any relative problems of clients,

- Write thorough reports on billing activity with clear and reliable data,

- Investigate historical data for each debt or bill,

- Take actions to encourage timely debt payments,

- Process payments and refunds,

- Taking care of high standards of customer service,

- Building and maintaining positive contact with customers,

- Monitoring multiple databases to track all company inventory levels,

- Preparation of correspondence, accounting documents and sales reports for analysis,

- Cooperation with the management board and other departments of the company,

- Assistance in solving technical (SAP) and team problems.

Requirements:

- A minimum of 3 years of experience as a Manager

- Master’s degree, preferably in Finance or Accounting or similar field of study

- Previous experience in a SSC / BPO will be a plus.

- Excellent analytical skills

- Excellent interpersonal skills and ability to work in a team

- Expert knowledge of SAP 

- Knowledge of MS Office applications (Excel, Word, PowerPoint and Outlook

- Fluency in English 

Our offer:

- Opportunity to work in a collaborative and innovative environment.

- Professional development and growth opportunities.

- Additional training and funding for language courses.

- Benefit platform

- Private medical care

- Life insurance

If you meet the qualifications and are excited about leading a dedicated credit management team, we encourage you to apply. We look forward to reviewing your application!

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.